HEATING REPAIR AND TUNE UP ON EMERALD CIRCLE, IN NORTH RICHLAND HILLS, TX
Customer called about a strange noise noise coming from her heater. Our technician Daniel, came out to check the unit and performed a full tune up and everything appeared to be and working great!
I have been part of the maintenance program with Texas Air Doctors for a long time. I love that they call me to schedule my routine maintenance and send me emails, as well. They performed my heater check in October, but I didn’t start using my heater until December when it got colder out. I called because my inside unit started making a weird noise when it came on. At first, I thought I was paranoid because the noise wouldn’t happen all the time, but after a few more days I called Texas Air Doctors and asked if they could get someone to come out and take a look at it. I was not available the day I called in, but I was able to get someone to come out first thing in the morning. I always receive a call when they are heading their way, so I have time to get dressed before they arrive. The service man was wonderful! He also heard the noise and went into my attic to look, and he noticed my fan blade was starting to go bad and suggested I replaced it. The prices were extremely reasonable, and he was able to get the repair done that afternoon! Impressive service with quick results.
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Client Review
Absolutely the best experience we had with an a.c. company in a really long time. The customer service was fantastic from the beginning. The dispatcher was friendly and seem genuinely concern. She did everything she said she would do and within hours (not days) we had a technician at our door. Technician was professional, knowledgeable, courteous, friendly and very thorough. We trusted the information so much that we purchased the excellent maintenance plan. Pricing was very reasonable. So happy that we have found a home. Thanks again for the peace of mind your company has restored.
